In special circumstances, you can apply to have your HECS-HELP, FEE-HELP or VET Student Loan debt removed. This is known as remission of debt.
You may be eligible for remission (removal) of your HECS-HELP, FEE-HELP or VET Student Loan debt for a course, and/or a refund of your payment of a student contribution for a course if:
There is no refund for payment of your Student Services and Amenities Fee or remission of SA-HELP debt after the census date.
For further information, refer to Remission and Removal of Debt Procedure.
You can apply up to 12 months after:
Applications submitted more than 12 months after the relevant date can be considered only if you can demonstrate (through formal, independent supporting documentation) circumstances which prevented you from submitting a timely application.
Applications may be submitted within 5 years in cases where a provider has not met its responsibilities in relation to the VET Student Loan rules. See the Australian Government Department of Employment and Workplace Relations' Debt complaints page for more information about unacceptable or inappropriate conduct under VET FEE-HELP or VET Student Loan rules.
Once you’ve submitted your application, we’ll send you an acknowledgement of receipt.
We'll assess your application and let you know the outcome within 60 days of the date on which your application is complete.
If you are dissatisfied with the outcome of your application, you can apply to have the decision reviewed by an independent senior RMIT officer. The outcome letter will explain the process and time-frame for review requests. The RMIT Student Union Student Rights team can advise you about this process.
If your application outcome is reviewed and you’re still dissatisfied, you can apply to the Administrative Appeals Tribunal for a further review of the decision.
There is no charge for reconsideration or review of decisions, other than review by the Administrative Appeals Tribunal.
Please note, duplicate applications (for the same course/s and teaching period/s) will not be accepted or considered. Please follow the appropriate review pathways available.
Acknowledgement of Country
RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.