Status and Details

Status and Details

This page contains information about the status, approval and implementation of this document, contact details for enquiries about document application/interpretation, and a brief summary of changes between this and the previous version.

Student and Student-Related Complaints Policy

Status Current
Effective Date 23rd March 2022
Review Date 30th June 2024
Approval Authority Deputy Vice-Chancellor Education
Approval Authority - Admin Changes Senior Policy Advisor
Approval Date 23rd March 2022
Expiry Date Not Applicable
Policy Author Connie Merlino
Academic Registrar
Policy Owner Sherman Young
Deputy Vice-Chancellor Education
Enquiries Contact Student Complaints Unit
+61 3 9925 8863

Summary of Changes from Previous Version

16/12/2023: UPM approved the extension of the Student and Student-Related Complaints Policy suite review date from 25/11/2022 to 30/6/2024.

This document took effect on 2 December 2019 (the first effective date) and corresponds to version 1.0 as it appeared in the former policy register.


Corrections were subsequently made to position and area titles as part of the delegations submission to Academic Board (March 2022), and to the definition of prospective students.



Clauses Amended:11, 12