Status and Details
This page contains information about the status, approval and implementation of this document, contact details for enquiries about document application/interpretation, and a brief summary of changes between this and the previous version.
Students are allowed to submit complaints within 12 months of an event or incident. A deed of resolution is now a potential outcome of a complaint. Reference to the RMIT Ombuds has been removed.Student and Student-Related Complaints Procedure
Status
Historic
Effective Date
18th March 2022
Review Date
25th November 2022
Approval Authority
Academic Registrar
Approval Authority - Admin Changes
Senior Policy Advisor
Approval Date
18th March 2022
Expiry Date
22nd March 2022
Policy Author
Connie Merlino
Academic Registrar
Policy Owner
Connie Merlino
Academic Registrar
Enquiries Contact
Lisa DeRome
Manager, Student Complaints
lisa.derome@rmit.edu.au
Summary of Changes from Previous Version
Clauses Amended:Procedure: (17) (new), (27) - (29) (new), (70)