Status and Details

Status and Details

This page contains information about the status, approval and implementation of this document, contact details for enquiries about document application/interpretation, and a brief summary of changes between this and the previous version.

Student and Student-Related Complaints Procedure

Status Historic
Effective Date 18th March 2022
Review Date 25th November 2022
Approval Authority Academic Registrar
Approval Authority - Admin Changes Senior Policy Advisor
Approval Date 18th March 2022
Expiry Date 22nd March 2022
Policy Author Connie Merlino
Academic Registrar
Policy Owner Connie Merlino
Academic Registrar
Enquiries Contact Lisa Derome
Manager, Student Complaints
lisa.derome@rmit.edu.au

Summary of Changes from Previous Version

Students are allowed to submit complaints within 12 months of an event or incident. A deed of resolution is now a potential outcome of a complaint. Reference to the RMIT Ombuds has been removed.



Clauses Amended:Procedure: (17) (new), (27) - (29) (new), (70)